Orders placed at plumewifi.com/store include a 60-day money back guarantee. Return the Plume Pods purchased, in its original packaging, within 60 days of the order delivery date. We will give you a full refund upon receipt of the returned items. Please contact Plume Support at firstname.lastname@example.org to initiate your return and refund.
All Pods come with a one-year warranty so if one of your Pods is defective, we will send you a replacement free-of-charge. You can contact Support to initiate the return and exchange.
Plume will not be able to process returns for Pods that were not purchased on our web store. Please contact the retailer for information on their return policy.