Plume App is compatible with iOS smartphone devices (iOS 9 or higher) and Android smartphone devices (4.4 or higher). If your device is not compatible with the Plume App, the App will not be available for download.
If your device is compatible with the Plume App, here are some steps you can follow to resolve this issue:
- If nothing happens when you try to download the App from the App store, reset your device by turning it off and on after 2 minutes.
- If your device OS is not supported by the App, you will be prompted to upgrade your OS. Perform the upgrade and then download the App.
- If you do not have sufficient storage available for the App, you will need to remove or move files and apps stored in your device before you can complete the download.
- For all other issues, consult the App store or device Help Center to get the help you need.