As the App guides you through setup, you'll be prompted to name your network and password. Make sure that your network name has between 1 and 31 characters. Your password should be between 8 and 63 characters.
If you use the same network name and password from an old router, you may experience issues because some devices will be connected to your Plume network while others remain connected to that old router. We recommend that you use a different WiFi name and password, and turn off WiFi on your old router.