Does hardwiring Pods improve Wi-Fi performance?
Having Ethernet cabling in your home provides a large advantage in terms of the Wi-Fi speeds you can achieve. When Ethernet is not available throughout the home, which is the case of mo...
Can a switch be connected to a Pod without any issues?
Yes, you can connect a switch to any Pod for your client connections; however, a switch should not be directly connected to a standalone modem when it's used for client connections.
Each Plume Pod ...
How do I switch my current router and network setup to Plume?
Whether you have DSL, Cable, Fiber or satellite internet service, most Wi-Fi networks are setup the same way: the internet comes in through a port in the wall and connects to a modem and router...
PPPoE and Plume
If your DSL provider requires PPPoE, you should setup Plume behind your existing router. Plug your first pod to the router and then you can use Plume in bridge mode to make them work together.Mak...
Does Plume support Universal Plug and Play (UPnP)
With your Plume Pods operating in "Router" mode, you can enable the UPnP setting within the "Advanced Settings" screen. This feature will be a 'on' and 'off' toggle slider for a...
Does Plume support port forwarding?
If your Plume Pods are operating in "Router" mode, you can absolutely set up your own custom port forwarding rules. This can be done using both the iOS and Android apps and this setting c...
Does Plume support DHCP IP reservation?
Yes indeed! You can set a DHCP IP reservation for any device connected to your Plume network as long as your Plume Pods are operating in "Router" mode. You can find this setting in both t...
Can I connect Plume to my existing router?
You absolutely can! This setup makes most sense if you need to keep your router to access some of its features. Add Plume to your existing network setup by hardwiring one of the Pods to the router....
How do I set up Plume?
You can set up your Plume network in a matter of minutes. Download the Plume App to your iOS or Android smartphone, and it will guide you through the following steps:
Create your Plume account
Where can I download the Plume App?
The Plume App is available for download in the US Apple App Store and Google Play Store. Plume is currently only available in the US.
For links to the stores, visit plumewifi.com/app.
How do I choose my network name and password?
As the App guides you through setup, you'll be prompted to name your network and password. Make sure that your network name has between 1 and 31 characters. Your password should be between 8 and 63...
I have a single Modem-Router combo box. How do I setup Plume?
So you have a single piece of hardware that handles both modem and router functions.
Plug in any Plume Pod into one of the available Ethernet ports in the modem/router. If you use the Wi-Fi o...
My Modem is connected to a Router. How do I setup Plume?
You can replace your router with Plume or add Plume to your existing network setup.
Plume Replaces Your Router
You’ll still need the modem as always, but can ditch the router! From now on, your...
How do I turn my existing router's Wi-Fi off?
Instructions for turning your router’s Wi-Fi off will vary by Internet Service Provider or router manufacturer.
On some routers and modem-router combo units, there may be a physical switch or butt...
Which Pod do I connect to the modem?
All the Pods you purchased in a set are identically manufactured. You can connect whichever Pod you feel like!
This also means that each and every Ethernet port on your Pods are active. Please fee...
How do I setup Plume and keep my hardwired devices connected to the Internet?
You have two setup options:
I. Add Plume to your current setup
You can leave your current wired connection setup as is, keeping your existing router to connect your wired devices and handle routing...
I have a FiOS (Fiber Optic Service) modem. How do I setup Plume?
Plume will work with a FiOS modem setup. You can setup Plume by connecting a Pod to the secondary Ethernet ports of the FiOS Modem/Router combo box, and then plug it into the outlet. Plume wil...
I have a VoIP Phone connected to my modem and router. How do I setup Plume?
VoIP phones such as Ooma are typically connected between your modem and the router.
Now that you have Plume, replace the router with a Plume Pod that is connected directly to your VoIP phone.
I have a Router that's connected to a Modem-Router Combo box. How do I setup Plume?
This is a rare situation you’re in that must mean that you were not happy with the router function in the original combo box.
To setup Plume, simply remove the external router and replace it w...
Can I switch the Pod connected to the modem or router with another Pod?
Yes, you can! Just don't forget to power cycle your modem and/or router after you connect the replacement Pod.
1. Disconnect the original gateway Pod from the modem or router.
2. Power cycle your m...
What does the flashing and blinking light on the Pod mean?
Each Plume pod has an LED light that indicates its status:
Pulsing light: A slow pulsing light means that the Pod is trying to connect to the Plume Cloud. It may take 2-3 minutes to connect when be...
How do I set my Plume to bridge mode?
1. Select the menu button in the top left corner of the home screen
2. Tap 'Advanced Settings'
3. In your 'Advanced Settings' screen, tap 'Network Mode'
4. Tap 'Auto Mode'
5. You will be prompted t...
What happens when one of the Pods loses power or is unplugged?
If one of the Pods happens to lose connection or is unplugged, the system will reconfigure itself or self-heal so you don’t lose Wi-Fi connection. Another path will be formed using your other Pods ...
How do I set up Plume with Airport Time Capsule?
If you want to continue using the Apple-specific features in your Time Capsule (e.g. Time Machine backups), the best approach is the following:
If your Time Capsule is connected directly to the mo...
How do I turn off Wi-Fi on my Airport Time Capsule?
In AirPort Utility, you can disable a base station offering Wi-Fi service.
Launch Applications > Utilities > AirPort Utility.
Select your base station and click the "Edit" butto...
How do I reset Plume to factory default settings?
You can reset Plume to factory default settings by deleting the Pods from your account through the App.
1. Go to the main menu and select 'Advanced Settings'
2. Select 'Delete All Pods'
In order t...