Would it be better to just connect devices directly into Plume's Ethernet port on a POD versus over WiFi?
You will enjoy slightly faster speeds on your device when you hardwire them to a Pod by Ethernet cable.
Connecting a device to a Pod by Ethernet will not negatively impact your Plume WiFi performa...
Do I need an internet connection to setup Plume?
Yes, the Plume setup requires that the device you're using to download the App and setup Plume have an internet connection or connection to your cellular data service.
Do I still need to have Internet service from my ISP with the Plume service?
Yes, Plume leverages your existing internet connection and works with any Internet provider.
Can I use my old WiFi name and password on the Plume network?
It is always suggested to choose a new SSID after changing your Wi-Fi network. This avoids any confusion when reconnecting your previously used devices. It is also highly recommended to choose an a...
How do I set up my Plume service if I don't have cell data service?
If you have an existing modem-router setup, we recommend that you use your existing WiFi network to setup Plume and turn off or remove your old WiFi connection after the Plume setup is completed.
What's the recommended placement of my Plume Pods?
The Plume system is knitting a thorough network around your house, so evenly spreading the Pods ensures good coverage. We recommend putting one in each room, especially near places where you use Wi...
What is the range of a Plume Pod?
It's difficult to provide you with exact numbers because of all the variables and configurations inside a home. In general, Pods are placed in each room of the home, which is typically 15-20 feet f...
Do all Pods have Ethernet jacks? Can I plug in an Ethernet only device into a Pod?
Each Plume Pod contains an Ethernet port that can be configured for Network or Client option. The Network option will allow you to connect a Plume Pod to a router or modem for backhaul of traffic, ...
Can I connect all my devices to Plume?
You can connect devices to Plume wirelessly or via Ethernet. Plume is compatible with all devices that use WiFi (smartphones, laptops, thermostats, TVs, printer etc.).
Each Plume Pod comes with an ...
Will Pods work when plugged into a surge protector or extension cord?
You can plug Plume into a power strip, adapter, extension cord or surge protector. The Plume Pods will still work as expected as long as power continues to flow through these extensions.
Can I gift/transfer Plume to someone else?
Yes, you can give your Plume Pods as gifts or transfer ownership at any time to a new account.
Can I take Plume with me if I move?
It's easy to bring Plume with you when you move. Just bring your Pods to your new home and plug them in to spread WiFi in your new home.
Can I place a Plume Pod in a bathroom?
Bathrooms are masses of WiFi deflectors because of the pipes and mirrors that lie in or on their walls. In addition, the Plume Pods are not really waterproof. We'd recommend skipping the bathroom.
Can I use Plume outdoors?
We recommend that you keep your Plume Pods inside and away from rain or moisture. If you want to improve WiFi coverage in your outdoor space, we suggest that you place a Pod just inside your door o...
Do I still need to have Internet service from my provider and can I use it with any ISP?
Yes, Plume leverages your existing internet connection and works with any Internet provider (cable, DSL, satellite).
In the US, the more popular Internet Service Providers are Comcast Xfinity, AT&a...
Can I set QoS settings with Plume?
You will not be able to set QoS settings at time of launch. We will continue to release new features after launch.