Can I access my Plume network through Web Interface?
At the moment, you can only setup, access and manage your Plume network through our mobile App.
Our App is compatible with iPhone 5 and above running iOS 9 and higher and with the most popular Andr...
Would it be better to just connect devices directly into Plume's Ethernet port on a POD versus over Wi-Fi?
You will enjoy slightly faster speeds on your device when you hardwire them to a Pod by Ethernet cable.
Connecting a device to a Pod by Ethernet will not negatively impact your Plume WiFi performa...
Do I need an internet connection to setup Plume?
Yes, the Plume setup requires that the device you're using to download the App and setup Plume have an internet connection through the existing Wi-Fi or your cellular data service.
How do I set up ...
Can I use my old Wi-Fi name and password on the Plume network?
Using old WiFi Name and Password
It is always suggested to choose a new SSID after changing your Wi-Fi network to Plume. It is also highly recommended to choose an alternative Wi-Fi password in ord...
How do I set up my Plume service if I don't have cell data service?
If you have an existing modem-router setup, we recommend that you use your existing WiFi network to setup Plume and turn off or remove your old WiFi connection after the Plume setup is completed.
What's the recommended placement of my Plume Pods?
The Plume system is knitting a thorough network around your house, so evenly spreading the Pods ensures good coverage. We recommend putting one in each room, especially near places where you use Wi...
Does Plume support PoE?
Plume does not support Power over Ethernet (PoE). You will not be able to run PoE devices wired to Plume, they will require a separate power supply. We have designed our Pods with this in mind in o...
What is the range of a Plume Pod?
It's difficult to provide you with exact numbers because of all the variables and configurations inside a home.
In general, Pods are placed in each room of the home, which is typically 15-20 feet ...
Can I connect all my devices to Plume?
You can connect devices to Plume wirelessly or via Ethernet. Plume is compatible with all devices that use WiFi (smartphones, laptops, thermostats, TVs, printers, etc.).
How do I setup Plume and ke...
Will Pods work when plugged into a surge protector or extension cord?
You can plug Plume into a power strip, adapter, extension cord or surge protector.
Unlike Power Line Communication (PLC) based devices, data is not transmitted via the AC lines. Plume Pods connect...
Can I gift or transfer Plume Pods to someone else?
Yes, you can give your Plume Pods as gifts or transfer ownership at any time to a new account. All you need to do is delete the Pods from your account.
What should I do if my pod is part of ano...
Can I take Plume with me if I move?
It's easy to bring Plume with you when you move. Just bring your Pods to your new home and plug them in to the modem or router spread WiFi in your new home.
Can I place a Plume Pod in a bathroom?
Bathrooms are masses of WiFi deflectors because of the pipes and mirrors that lie in or on their walls. In addition, the Plume Pods are not really waterproof. We'd recommend skipping the bathroom.
Can I use Plume outdoors?
We recommend that you keep your Plume Pods inside and away from rain or moisture. If you want to improve Wi-Fi coverage in your outdoor space, we suggest that you place a Pod just inside your door ...
Do I still need to have Internet service from my provider and can I use it with any ISP?
Yes, Plume leverages your existing internet connection and works with any Internet provider (cable, DSL, satellite).
In the US, the more popular Internet Service Providers are Comcast Xfinity, AT&a...
Can I set QoS settings with Plume?
Quality of Service settings are not yet available; however, we are constantly working on new features, and this may be considered in the future.