• What Smart Home devices work with Plume?
    All smart home devices should work just fine with your Plume WiFi network. We have thoroughly tested the following devices and know that they are compatible. Amazon Echo and Echo Dot Amcrest IP cam...
  • Neato Botvac refusing to connect
    Some users have reported issues getting their Neato Botvac to connect to their Plume WiFi network.  A fix was implemented in Plume firmware version 2.0.0-37 to resolve this issue. 
  • Why does my Ring© doorbell disconnect?
    Ring© doorbells have a known issue that causes them to disconnect intermittently and they will sometimes never connect back to the network until you reset them manually. If this issue persists plea...
  • Why does my Ecobee disconnect intermittently? 
    REASON FOR INTERMITTENT CONNECTIVITY Plume Networks optimize on a regular basis to ensure a location is functioning optimally. During this process we may change channels on either 5Ghz or 2.4Ghz,...
  • Wemo device sees duplicate SSIDs
    Our Pods are each broadcasting a copy of the Wi-Fi network name (SSID), and most Wi-Fi devices like your phone and computer are smart enough to understand that this is the same SSID and only show i...