• What media devices work with Plume?
    You should be able to connect all media devices with WiFi capabilities to the Plume network. Here are some of the more popular devices that we know are compatible with Plume: Amazon Fire TV   Amazo...
  • Chromecast failed update
    When a ChromeCast connects to a new network, or reconnects to an existing, the device checks to see if it has an available firmware update from Google. If there is an update available, this is wher...
  • Why can guests see my AppleTV and Chromecast?
    While HomePass™ allows you to securely share access to any device in your home, selectively to any guest, there are a few caveats with technologies that work beyond Wi-Fi. Visible Multicast and Wi-...
  • Sonos disconnects from my Plume network.
    There are some interoperability issues with Sonos when we switch the channels in the Plume network as part of the optimization process. Sonos devices are not able to accept these Channel Switch Ann...
  • How do I best set up Sonos in the Plume network?
    We recommend that you connect one, and only one, of the Sonos devices (Sonos speaker, Sonos Connect or Sonos Boost*) via Ethernet to one of the Plume Pods and have the rest of your Sonos devices co...